The short version
Open the Mentors directory in Treehouse, find someone whose path speaks to you, and send a short request about what you'd like to discuss. They review it and respond. Once they accept, they schedule calls with you, you can ask for more, and either of you can change a call's time. You'll get each one by email and in your notifications. You can track everything you've sent under Your requests. Want to help others? Turn on mentor mode in Mentor settings and you'll appear in the directory.
Finding and requesting a mentor
- Browse the directory. Open Mentors, search by name, or filter by pathway to find someone in your area.
- Open their profile. You'll see their background, why they mentor, what they can help with, and their usual availability.
- Send a request. On their profile, fill in the short form: - What would you like to discuss? A sentence or two on what you're hoping for. If they've listed what they help with, you can tap one of the suggested topics to start. - Any context the mentor should know? Optional. A little about where you are, so they can tailor their reply.
- Click Send request. You'll see "Request received," and it lands in your Your requests list as pending.
If the mentor publishes open times, you can pick one when you ask, and accepting your request confirms it as your first call. If they have a booking link instead, you'll get a button to book a time on their scheduling page.
Come with something specific. "I've got five years in finance and want to move into green bonds, where would you start?" gets a warmer, faster reply than "can you mentor me?" A focused ask respects everyone's time.
Tracking your requests
Open Your requests to see everything you've sent, filterable by status:
- Pending. Sent, waiting on the mentor.
- Accepted. They're up for it, often with a note. Your next call shows here once they schedule one.
- Declined. They've passed, sometimes with a kind note or a pointer elsewhere.
- Withdrawn. You cancelled it.
You can withdraw a pending or accepted request anytime ("Withdraw this request? You can always send a new one later"). Your mentor isn't told, so there's no awkwardness, unless you have calls booked with them: those are canceled, and your mentor hears they're off. You can send a fresh request later.
When a mentor responds, you'll hear about it by email and in your notifications, depending on your notification settings.
Calls with your mentor
Your mentor schedules your calls. If you picked a time when you asked, accepting your request confirms it as your first call, unless that time has passed by then.
- Ask for another call. Choose Ask for a call on your mentorship page or at the top of your conversation. Pick a length, suggest up to 3 of your mentor's open times that suit you, and add a line on what you'd like to cover. Your mentor schedules the call or says not now, and you can withdraw your ask while it waits. If your mentor hasn't set open hours, they pick the time. One ask waits at a time.
- You'll hear when a call is set. A notification and an email say when it is, how to join, and what your mentor wants to cover.
- Say what you'd like to cover. On a call ahead, choose Say what you'd like to cover from its menu and write one line. Your mentor sees it on the call.
- Change the time. Choose Change time from the call's menu and pick another of your mentor's open times. If they haven't set open hours, pick any time ahead. The length stays the same, and your mentor gets a notification and an email with the new time.
- Joining. Your mentor adds a video call link (their Zoom, Google Meet, or similar room). Use Join call when it's time.
- Add it to your calendar. Every call has Add to calendar, which downloads a file any calendar app can open.
- Can't make it? Change the time, or cancel the call with a note if you like. Your mentor hears right away.
- If your mentor moves a call or changes how long it is, you'll get the new time the same way.
Withdrawing an accepted request cancels any calls still ahead, and your mentor is told those calls are off.
When your mentor wraps up your mentorship, any calls still ahead are canceled and you'll get a notification and an email, with their note if they wrote one. Your mentorship page stays, under Past mentors in your requests, and you can still message each other.
Follow-ups after a call
After a call, your mentor can send you a follow-up: what you talked about, next steps, links, and roles or Treehouse articles they think you should see. You'll get it by email and in your notifications, and it's on your mentorship page (open it from Your requests) and in your conversation in Messages.
Choose Say thanks to let your mentor know it helped, with a note if you like. You can say thanks once per follow-up.
Becoming a mentor
If you've found your footing in climate, you can guide someone else. Open Mentor settings and turn on I want to be a mentor. Then fill in your public page:
- Headline. A quick line like "Solar engineer, 10 years in renewables."
- About. What you can help with, and your background.
- Availability. When you're usually free, in plain words ("weekday evenings, Pacific time").
- Booking link. Your Calendly, Cal.com, or similar, for mentees who'd rather find a time there.
- Video call link. Your Zoom, Google Meet, or similar room. It fills in each time you schedule a call, and you can change it for any one call.
- Why I mentor. A short, personal note, the first thing mentees read.
- Pathways you can mentor in, and how you can help (specific skills or topics).
Save, and you're live in the directory for job seekers to find. Some of your public page (your photo, location, work history, career summary) comes straight from your profile, so a fuller profile makes a fuller mentor page.
Handling requests you receive
Once you're a mentor, requests land in your requests inbox (also reachable from the directory as "Requests to you"). Open one to read the person's goal, their context and any time they picked, then Accept (optionally with a note) or Decline (a kind pointer elsewhere is always welcome). You'll get an email and a notification when a new request arrives.
If the time someone picked overlaps a call you already have, you can accept them without that time and schedule another.
Scheduling calls with your mentees
Your mentees are under Received in your requests. Schedule a call picks a date, a start time and a length (15, 30, 45, or 60 minutes), with your video call link and an optional note on what you'll cover. You can pick any time that suits you; your published hours are only for mentees picking a first call. Your mentee gets a notification and an email.
You can edit a call (a new time, length, link, or note) or cancel it until it ends. Your mentee hears about each new time, length, or link, and a change to the note alone sends nothing. Calls can't overlap: if you or your mentee already have a call then, we'll say so.
Your mentee can change a call's time too, to another of your open times, or to any time ahead if you haven't set open hours. Its length stays the same, and you get a notification and an email with the new time.
When a mentee asks for a call
Their ask shows in your conversation and on your mentorship page, with the times they suggested and what they'd like to cover. Choose Schedule the call (their times are at the top, and you can pick any other) or Not now, with a line if you like. Either way, they hear.
Wrapping up a mentorship
When a mentorship has run its course, choose Wrap up mentorship from the menu on your mentorship page or in your conversation. Add a note if you like. Any calls that haven't started are canceled and your mentee hears once. It can't be undone, but what you said and sent stays, you can still message each other, and you can still send a follow-up for a call you had.
Sending a follow-up
After a call, choose Send a follow-up on it to write up what you covered and what comes next. Attach up to 6 roles from the board or Treehouse articles. You can send one per call, or send one on its own from your mentorship page. Your mentee gets it by email and in their notifications, and can say thanks. You can edit a follow-up (it shows as edited) or delete it. Sending needs a verified email, and you can send each mentee up to 5 a day.
You control your availability. Turn mentor mode off anytime and your profile drops out of the directory, though your details stay saved for when you're ready again.
Good to know
- Mentors are fellow job seekers. A mentor is just a member who turned on mentor mode. There's no separate account or application.
- The directory is for signed-in members. Mentor profiles are only visible to signed-in job seekers, never on the public web.
- Your conversation lives in Messages. Accepting a request opens a conversation in Messages that starts with the request and the mentor's note. Your calls and follow-ups show there too.
- Withdrawing is quiet. If you withdraw a request, the mentor simply stops seeing it, with no notification. The one exception is a call still ahead: it's canceled, and your mentor hears it's off.
- You can't request yourself. Your own profile shows in the directory, but the request form is for reaching others.
- Come prepared. A specific question and a bit of context make for a better conversation than an open-ended ask.