About Triangle Land Conservancy (TLC)
TLC is an accredited and highly-respected land trust based in the rapidly growing Triangle region of North Carolina. Since 1983, TLC has conserved over 26,000 acres of land to safeguard drinking water, support family farms and the local food economy, protect important natural habitat, and connect people with nature. TLC operates a hybrid workplace and is headquartered in vibrant downtown Durham. This is an exciting time to work at TLC as we are seeing a dramatic increase in the use of our public nature preserves and growth in community support for our mission. Since 2018, TLC has doubled the pace of conservation in the Triangle and is conserving over 1,200 acres annually in addition to monitoring and stewarding TLC-conserved lands in perpetuity, hosting numerous public events and education programs, providing volunteer opportunities, and cultivating future conservation leaders. Learn more at triangleland.org
Position Summary
The Database Manager reports to the Associate Director of Philanthropy and is an essential member of the highly collaborative Advancement division. This mid-level position is responsible for managing, maintaining, and optimizing TLC’s Blackbaud Raiser’s Edge CRM to ensure data integrity, timeliness, and usability to support fundraising efforts and broader organization. They will work closely with the Philanthropy and Finance teams to complete timely gift entry and acknowledgement processes, generate reports and dashboards, manage user accounts and permissions, and support staff in using the database effectively. Over time, this position may include training and supervising other staff on database practices.
Key Responsibilities
Data Management & Gift Processing
- Lead and complete gift entry (checks, stocks, ACH, online) and acknowledgement processes, ensuring timely and accurate tracking of donations.
- Monitor data quality, troubleshoot/correct errors, and implement improvements, balancing a high volume of work with attention to detail.
- Support staff in managing multiple processes independently, applying experience with gift entry and Blackbaud where applicable.
- Liaise with the Finance team on the monthly reconciliation of pledges, payments and recording of other revenue items to ensure that both philanthropy and accounting systems are aligned.
Reporting & Analytics
- Create and run queries, reports, and dashboards — including donor appeal and cultivation lists — to provide actionable insights, track fundraising metrics, and support strategic decisions.
- Provide regular reporting to ensure accurate gift processing and inform the Philanthropy team’s work.
- Communicate findings clearly and collaborate with team members to optimize reporting and workflows.
Database Administration & Maintenance
- Administer and maintain of TLC’s Blackbaud Raiser’s Edge CRM, ensuring accurate, up-to-date, and actionable data to support fundraising, programs, and operations.
- Manage user accounts, permissions, and routine maintenance, and train staff on database best practices to ensure consistent and efficient use.
- Streamline database systems and processes, leveraging strong technical skills and an infrastructure-minded approach.
Skills and Qualifications
- At least 3 years of hands-on experience working with a fundraising database (e.g., high-volume gift entry, reporting, data maintenance/administration, acknowledgement processes, and reconciliation with finance systems)
- Ability to extract, interpret, and present data to support fundraising, programmatic, and operational decisions.
- Systems- and process-oriented, with experience streamlining workflows, improving database infrastructure, and creating dashboards/tools for staff.
- Proficient with Microsoft Office/Office 365, especially Excel, and CRM databases (Raiser’s Edge NXT preferred).
- Ability to manage multiple priorities independently while maintaining accuracy and attention to detail.
- Strong collaboration and communication skills, working effectively across teams.
- Curious, detail-oriented, with a learning mindset and interest in improving database practices.
- Ability to handle confidential financial and personal information with discretion and sensitivity.
- Commitment to fostering an inclusive and collaborative work environment.
- Reliable transportation and ability to travel to in-person meetings and TLC worksites.
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